Basic Introductory Coaching Sessions

Our Coaching session  and topics coved are as below. These are designed for groups session but can be adjusted to meet an individuals needs and desires. 

Standard to all training sessions are:

  • Safety – Fire exits and fire alarm
  • Meet the coach
  • EDI-CIC Services
  • Q&A Session with discussion

 

1/ The Internet: an introduction to what it is

  • Safety – Fire exits and fire alarm
  • Meet the coach
  • EDI-CIC Services
  • What is the Internet?
  • What is the World Wide Web (WWW.)
  • The Internet of Things
  • Internet Connections
  • Connecting to the internet
  • Things connected to the Internet

 

2/ Smart Devices: an introduction to what they are

  • What are Smart Devices?
  • What is a Smartphone/ Tablet / Speaker /Plugs / Card / Home / Watch & Bands / Medical Device / PC / TV & systems / Home Systems
  • Things connected to the Internet
  • Q&A Session

 

3/ Device Basics: an introduction

  • What is a Smartphone
  • What is a iPad / Tablet
  • What is smartphone / Tablet Terminology
  • What is a SIM Card
  • What are the Smartphone Basic Features
  • What are the iPad / Tablet Basic Features
  • What are the Smart Device Basic Icons
  • What is a Home Screen & Apps
  • What are the home Screen standard App’s
  • What is the Status Bar
  • What is a Touchscreen & Settings

 

4/ App’s: an introduction to what they are

  • What is and App and it Origins
  • What is a Home Screen & Apps
  • What are online Banking App’s
  • Making online Banking Work for You
  • Other Banking Security Measures
  • What are everyday Apps
  • What is a Self App Control
  • What are useful apps

5/ Website Basics: an introduction to what it is

  • What is the Basic Website Terminology
  • What is a Website
  • How to find a Website
  • What is the Website URL & Breakdown
  • What is a Website Scheme
  • What is the Difference between Browsing and Surfing the Web

 

6/ Mail Basics: an introduction

  • What is email
  • What is the History of email
  • What are Popular Email Service Providers
  • What are the most Popular Email Services
  • What are the Uses and Types of email
  • How to set up an Outlook email Account
  • An Outlook email Home screen
  • What is the basic email Terminology
  • What is the basic Outlook layout
  • What is the Basic email Preparation
  • Other basic email Terminology

 

7/ Safety and Security, Phone Scams Basics: an introduction to what it is

  • What is a Phone Scam Call & Types of Calls
  • How to Recognise Scam Calls
  • How to Protect Yourself from Scam Calls
  • How to Report Scam Calls
  • How to Block Calls
  • What are Scams, Spams and Robo calls

 

8/ Safety and Security, email Scams Basics: an introduction to what it is

  • What is a email Scam & Types
  • What are the latest email Scams
  • What is the Best Defence Against Scam emails

 

9/ Safety and Security, Website Scams Basics: an introduction to what it is

 

  • What is a Website Scam & Types
  • What are the Types of Scam Websites
  • What to Look for in Fake Websites

Address

Elderly Digital Inclusion CIC

Merchants’ Place Community Resource & Learning Centre

16 Church Street, Cromer, Norfolk NR27 9ES

Phone

07351 468199

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